COVID-19 - Changes To Services & Fulfilment
Current Delivery & Collection Status: Normal Services Continue.
Current Office & Administration Status: Phone Lines Open 09:30 – 16:30 Monday – Friday.
We have recently seen an increase in demand for service delivery across all of our core services, as this demand further increases in the coming weeks, there are some changes that you need to be aware of. While we are conscious of contractual obligations, we are equally conscious of our responsibility to the Health, Safety and Well-being of our employees and all who we come into contact with in the course of service delivery. We will work closely with all customers with requirements that fall outside of the scope set out below.
Please note that our phone lines are open between 09:30 and 16:30 Monday through Friday. For a prompt response outside of these hours, please email firstname.lastname@example.org and somebody will get back to you as soon as possible.
Please bookmark this page and check regularly for any further updates.
Deliveries & Collections from Customer Sites
The majority of the services provided by BCDM are entirely reliant on our ability to access customers’ sites to carry out essential deliveries and collections. In order to protect our employees and our customers, some changes have been implemented to minimise time spent out on deliveries and collections and to ensure that we maximise efficiency.
We request that all customers inform us, prior to placing an order, of any special measure that have been put in place on site so that we can ensure that our drivers are aware of any changes and so that we can discuss how this may affect fulfilment on an individual basis.