Hard Disk Data Recovery
If you are looking for data recovery from a failed hard disk, we can help. Failures can be caused by internal damage, a fault with the circuit (PCB), firmware issues or a combination of these. We work fast to diagnose the root cause of the failure and recover your data. Please contact us for more information or book your free evaluation by clicking here.
Recovery options are available for both traditional hard disk drives and Solid State Disks (SSD’s). For SSD’s that are soldered to the logic board as with some MacBook Pro Models, please click here for more information. For other devices please see the menu above for options.
Sample Data Recovery Evaluation Report
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20 July 2017 11:16
Report created by BC Data Management. |
Diagnostics report
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Device model:
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ST2000LM007-1R8174
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Unit IP:
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192.168.0.188
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Device serial:
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WDZ***VR
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Unit serial:
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09***98
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Device firmware:
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SBK2
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Write protection:
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On
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Device size:
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2,000 GB (2,000,398,934,016 bytes)
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Computer:
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BCDM_DR_72
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Case number:
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50***87
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User:
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******
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Case description:
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OS:
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64-bit Microsoft Windows 7 Professional Version 6.1 (Build: 7601)
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Diagnostics results
According to the media access timing verification test, the head stack is malfunctioning.
SMART status: bad drive. Usually it is a good indication of media defects.
Full Diagnostic Log
Circuit Board (PCB)
Device is powered on. A power cycle is needed…
Applying power and watching spin-up currents…
Selected Interface: SATA
Current oscillogram (12V):
Current oscillogram (5V):
Device has become ready in 9 sec.
Registers: 0101 0000 0000 0000 0000 A0A0 5050 Alt: 5050
Peak power consumption during spin-up: 5V line = 750.91 mA; 12V line = 2.12 mA
Integrity word of device identification data is ok.
Device has been identified: ST2000LM007-1R8174 SN: WDZ12FVR
Elapsed: 25.7 sec.
Circuit board check passed
Heads
Identifying the device
Detecting device family
All device identification checks have passed.
Detected 4 heads: 0 1 2 3
Performing media access timing verification separately for each head.
Using the following LBA ranges for this test: Outer: 0 – 45,376,581, Middle: 1,930,826,293 – 1,976,202,874, Inner: 3,861,502,586 – 3,907,029,167.
Head #0 speed graph:
Head #1 speed graph:
Head #2 speed graph:
Head #3 speed graph:
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Head #
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Speed
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Sectors processed
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Freeze count
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Read Errors
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Head status
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0
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118 MB/s
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27,918,571
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0
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0
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OK
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1
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120 MB/s
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16,031,952
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0
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0
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OK
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2
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121 MB/s
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16,152,208
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0
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0
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OK
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3
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0 B/s
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9
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0
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9
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Damaged
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Elapsed: 405.6 sec.
According to the media access timing verification test, the head stack is malfunctioning.
Media Surface
Media test has been skipped because the head stack is malfunctioning.
Firmware
Device is not locked.
Device identification data is valid.
Max Address according to device ID: 3,907,029,167
Native Max Address Ext: 3,907,029,167
Max Address from DCO: 3,907,029,167
Reported capacity appears logically correct.
Performing SMART checks…
SMART status: bad drive. Usually it is a good indication of media defects.
Failed to get SMART data; device might have a firmware failure.
File System Structures
File system test cannot be started.